FREQUENTLY ASKED QUESTIONS

How long will it take to receive my shoes?

The Bufford Collection is made-to-order and will be immediately sent to production when your order is placed. Your hand-crafted artistry will take four to six weeks to complete. Once our master craftsman has begun the creation process, orders cannot be changed or cancelled.

What is your return policy?

Because our collection is made to order, we cannot accept returns or exchanges.

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